Moderation · 7 min
How to Structure a Community Moderation System
Rules, roles and escalation — moderation that protects the experience without killing the conversation.
Write rules people can follow
Short, specific rules with examples beat long legal text. Explain the why.
Define what moderators can handle alone
Spam and off-topic posts can be handled immediately. Harassment and safety issues need a clear escalation path.
Keep a simple incident log
A shared log helps moderators stay consistent and spot patterns over time.