ACT Services
Community services built around how communities actually work.
From building the platform to engaging members, running experiences and understanding performance, ACT supports the full community operation.
Talk to ACTACT / Service 01
01Community Building & Growth
Build the structure, culture and engagement systems that turn audiences into active communities.
What we help with
- Community strategy
- Member journey
- Community culture
- Engagement systems
What this can include
- Gamification
- Member recognition
- Retention initiatives
- Community growth
Give members clear reasons to join, participate and return.
ACT / Service 02
02Community Platform Setup
Build a community platform that feels intentional from the first click.
What we help with
- Discord, Slack & Telegram
- Platform architecture
- Channels, roles & permissions
- Onboarding
What this can include
- Community rules
- Moderation setup
- Bots & integrations
- Support systems
- Feedback systems
START HERE
# welcome
# rules
COMMUNITY
# general
# showcase
# events
SUPPORT
# tickets
# welcome
ACT / Service 03
03Community Moderation & Social Care
Protect the community experience without killing the conversation.
What we help with
- Community moderation
- Social media moderation
- Live stream moderation
- Conflict management
What this can include
- Rules and enforcement
- Spam & harmful content response
- Member support
- Escalation workflows
Moderation workflow
- 1
Community guidelines
Clear rules members can understand.
- 2
Monitor
Consistent presence across spaces.
- 3
Respond
Calm, fair and on-brand replies.
- 4
Escalate when necessary
A defined path for serious issues.
ACT / Service 04
04Events, Tournaments & Live Experiences
Create shared experiences that turn community members into active participants.
What we help with
- Community events
- Webinars
- Workshops
- Meetups
What this can include
- Tournament operations
- Live stream organization
- Participant communication
- Event promotion
- Audience engagement
ACT / Service 05
05Analytics, Insights & Reporting
Turn community activity into decisions.
What we help with
- Community analytics
- Engagement tracking
- Growth tracking
- Event performance
What this can include
- Content performance
- Member feedback
- Community health reporting
- Monthly reporting
- Actionable insights
Not sure what your community needs?
Start with the ACT Community Audit.